SYSTEMS ACTIVE

SOFIA / LONDON / ROME

Capabilities &

Infrastructure.

Trusted by over 250+ Brands

We don't sell services. We engineer revenue ecosystems using a three-pillar approach: Neural Automation, Velocity Commerce, and Brand Authority.

CORE CAPABILITIES

Revenue Infrastructure

We don't optimize. We architect. Three pillars that compound into unfair advantages.

01

Web Development

Custom Shopify, Webflow, Framer, Wix stores, headless commerce, and conversion-focused UX/Ul. Built for luxury brands that refuse to look like templates.

What's Included

Custom Shopify Plus Development
Advanced Animations & Backend
Systems Performance Optimization (< 1s load)
Premium & Unique Designs
CRO & A/B Testing Infrastructure
Custom Theme Development

Ideal For

For brands of any size that know there’s always performance to gain, friction to remove, and revenue left on the table.

18%

Retention Rate:

Oro Jewelry: improved experience + faster PDP → higher repeat purchase

02

Neural Systems

The technical stack that powers scale: tracking, performance, data, and infrastructure engineered to compound instead of break.

What's Included

Audit to Show Where AI Saves Time and Money
AI Agents for Support & Sales
Workflow & Process Automation
Lead Qualification & Routing
Email + SMS Automation
Knowledge Base Ingestion
Multi-Channel Chat (Web + WhatsApp)

Ideal For

For brands slowed by repetitive work, manual processes, or customer support bottlenecks — from startup to enterprise.

-60%

Manual work:

Nova Supply: automated support & returns; reduced manual tickets by 62%

03

Performance Marketing

Funnels, ads, and attribution optimized to convert cold traffic at margin. Less guessing. More winning.

What's Included

Branding & Narrative Development
Content & Social Media Execution
Paid Ads (Meta, TikTok, Google)
SEO & Organic Demand Building
Landing Pages & Conversion Funnels
Email & SMS Retention & Automation

Ideal For

For brands that want to win where markets are actually fought: brand, social, SEO, funnels, and paid acquisition — the channels that compound.

$387K

Ad Spend Managed:

Vita Nova: Combined SEO + paid + content increased both inbound search and conversion velocity.

Deep Dive Into Our Capabilities

Technical excellence meets strategic execution and unique design.

What does your Web Development service actually include?

We build conversion-focused e-commerce stores for luxury brands that refuse to look like templates. Custom development across Shopify, Webflow, Framer, and Wix with headless architecture when needed. Here's what sets our development apart:

Custom Shopify Plus Development

Fully custom themes built from scratch - not template modifications. We write every line of Liquid, CSS, and JavaScript to match your exact brand requirements including custom product builders, subscription systems, and complex variant logic that Shopify apps can't handle.

Premium & Unique Designs

Luxury-focused UX/UI that converts. We design for brands like Aesop, Hermès, and high-end fashion labels - no generic templates. Every interaction, animation, and layout decision is intentional and aligned with your brand positioning.

CRO & Performance Optimization

Sub-1-second load times globally through edge CDN deployment, intelligent caching, and modern optimization. We achieve 95+ Lighthouse scores while maintaining beautiful design. Performance and aesthetics don't have to be mutually exclusive.

Advanced Animations & Backend Systems

Sophisticated scroll-triggered animations, parallax effects, and interactive elements using GSAP and custom JavaScript. Combined with robust backend systems for inventory management, customer accounts, and complex business logic.

Multi-Platform Expertise

Whether you need Shopify Plus, Webflow for content-heavy sites, Framer for marketing pages, or Wix for specific use cases - we build on the platform that best serves your business goals, not the one we're most comfortable with.

Store Migrations

Seamless transitions from WooCommerce or Magento without losing SEO rankings, customer data, or revenue.

Timeline & Investment: Full custom builds take 3-12 weeks and range from €2K-€75K depending on complexity and platform. Major redesigns are €15K-€30K. Ongoing optimization and support retainers start at €8,500/month. We only work with luxury and premium brands doing €500K+ annual revenue.

How do your AI automation systems actually reduce costs?

We build deterministic automation systems that replace repetitive workflows, not people. Here's what we actually deliver:

AI Voice Agents

24/7 phone answering that handles customer calls with 98%+ accuracy. We train agents on your product catalog, return policies, and FAQs. They check order status, process returns, schedule appointments, and escalate complex issues to humans. LUXIAUR automated 80% of calls, saving €150K/year.

Intelligent Chatbots with CRM Integration

Not generic "How can I help?" bots. We integrate with Shopify, your CRM (HubSpot, Salesforce), and knowledge base. Customers get contextual answers based on their order history, previous conversations, and VIP status.

Workflow Automation Systems

Connect your entire tech stack using n8n, Make, or Zapier. Automate order reconciliation, inventory sync, customer tagging, abandoned cart recovery, post-purchase sequences, and data entry. If you're manually copy-pasting between systems, we can automate it.

Custom AI Pipeline Development

Beyond off-the-shelf tools - we build custom solutions using GPT-4, Claude, and open-source models. Product description generators trained on your brand voice, email response automation, sentiment analysis for reviews, and image processing for product tagging.

Data Entry & Reconciliation Bots

Eliminate manual data entry between systems. Automatic invoice processing, expense categorization, order status updates, inventory counts, and financial reconciliation. Most clients save 15-25 hours per week on administrative tasks.

Customer Support Automation

Tiered support system where bots handle 70-80% of repetitive questions (order status, shipping info, return policies), escalate complex issues to humans, and automatically follow up. Your team focuses on high-value conversations, not "Where's my order?"

Investment & ROI: Setup ranges from €2K-€20K depending on complexity. Monthly maintenance is €500-€5K. Most clients see full ROI within 90 days. This isn't for everyone - if you're not spending 20+ hours/week on repetitive tasks or €50K+/year on support staff, you probably don't need this yet.

What makes your Performance Marketing approach different?

Data-driven paid advertising that optimizes for profit, not vanity metrics. We manage Meta and Google Ads with full-funnel tracking that actually works. Here's our approach:

Meta Ads (Facebook/Instagram)

Full-funnel campaigns from cold prospecting to retargeting. We build custom audiences using first-party data, lookalikes based on high-LTV customers, and interest targeting refined through systematic testing. Creative production includes static ads, video, UGC, and carousel formats.

Google Ads Full Ecosystem

Search campaigns targeting high-intent keywords with conversion-optimized landing pages. Shopping campaigns with detailed product feed optimization and bid strategies based on profit margins. Performance Max campaigns with proper asset groups and audience signals.

Server-Side Tracking That Works

iOS 14.5+ broke traditional pixel tracking. We implement Meta Conversion API and Google Enhanced Conversions at the server level - capturing 95%+ of purchases that client-side pixels miss. You'll see your true ROAS, often 30-50% higher than Facebook reports.

Full-Funnel Attribution

Multi-touch attribution modeling that shows how channels work together. We track the customer journey from first impression to purchase - showing how Meta prospecting drives Google brand searches that convert 3 days later.

Creative Testing & Iteration

Structured testing frameworks with hypotheses, statistical significance, and documented learnings. We test messaging angles, visual formats, CTAs, and landing page variations. Every creative has a purpose, every test compounds learnings over time.

Landing Page Optimization

Custom landing pages for each campaign with A/B testing on headlines, layouts, social proof placement, and CTA positioning. We've increased conversion rates by 40-80% through systematic page optimization separate from ad creative testing.

Retainer Structure: €8,500/month for brands spending €5K-€15K/month on ads. €12,500/month for €15K-€50K ad spend. Custom pricing above €50K/month. We require 6-month commitments because proper optimization takes time. Managed $2M+ across 40+ brands with consistent 4.8x average ROAS.

What's the Partner Exclusive Plan?

Most of our long-term clients work with us across all three pillars. Here's what integrated partnerships look like:

Technical Infrastructure Layer

We own your entire e-commerce stack - Shopify Plus store, hosting/CDN, analytics implementation, automation workflows, and integrations between systems. One team, one accountability point. No more finger-pointing between agencies when something breaks.

Growth Marketing Layer

Paid advertising (Meta/Google), email/SMS marketing, conversion rate optimization, landing page creation, and creative production. We optimize the entire funnel from impression to repeat purchase, not just isolated channels.

Automation & Efficiency Layer

AI voice agents, chatbots, workflow automation, and data pipeline management. We eliminate bottlenecks and free up your team to focus on strategy, not administrative tasks that can be systematized.

Strategic Advisory

Monthly strategy sessions where we review performance, identify opportunities, and plan next quarter's initiatives. We become an extension of your team - attending planning meetings, advising on product launches, and helping prioritize technical investments.

Dedicated Team Structure

You get a dedicated account strategist, technical lead, and direct Slack access to specialists (developers, media buyers, automation engineers). Response times under 4 hours for urgent issues, weekly status updates, monthly comprehensive reports.

Investment & Commitment: Full-stack partnerships start at €15K/month and scale to €25K-€40K/month for brands doing €5M-€20M annual revenue. We require 12-month commitments because compounding results take time. We cap at 12 active clients globally - when we're full, we maintain a waitlist.

TRUSTED GLOBALLY